All Your Channels. One Smart Inbox.
Unify WhatsApp, Instagram, Messenger, Web & Mobile conversations with AI-powered botflows in English & Arabic. Seamless ordering integration for MENA businesses.
WhatsApp Ordering
Automated Botflow
Powerful Features for MENA Businesses
Everything you need to deliver exceptional customer experiences across all digital channels.
Omnichannel Inbox
Unify all customer conversations from WhatsApp, Instagram, Messenger, Web & Mobile into a single, organized thread view with smart tags and priority sorting.
Custom Botflows
Create powerful conversational flows with our intuitive drag-and-drop builder. Support for both English and Arabic, with AI-powered responses.
Campaigns & Broadcasts
Design and send targeted messages to customer segments. Run A/B tests to optimize engagement and conversion rates.
Analytics & Reporting
Track operator KPIs, message trends, and customer satisfaction in real-time. Generate custom reports to optimize your support operations.
WhatsApp Order Integration
Sync your product catalog and enable customers to browse and order directly through WhatsApp. Seamless tracking via Enable.tech.
AI Customer Insights
Leverage advanced AI to analyze customer sentiment, identify trends, and predict customer needs. Get actionable insights in both English and Arabic.
Trusted by Leading GCC Businesses
Join hundreds of businesses across Qatar, UAE, Kuwait, and Saudi Arabia who trust EB Chat for their customer communications.
"EB Chat transformed how we handle customer orders. Our response time decreased by 70%, and customer satisfaction scores have never been higher."
Fatima Al-Sayed
Operations Manager, Scoop Ice Cream
"The multilingual botflows have been a game-changer for our pharmacy chain. We now serve customers in both English and Arabic, 24/7."
Ahmed Khalid
Digital Director, Al Manara Pharmacy
How It Works
Get started with EB Chat in three simple steps and transform your customer communications.
Connect Channels
Easily integrate WhatsApp, Instagram, Messenger, Web & Mobile channels through our simple setup wizard.
Build Botflows
Create intelligent conversation flows with our drag-and-drop builder. Support for both English and Arabic.
Engage & Analyze
Respond to customers, track performance, and optimize your communication strategy with real-time analytics.
Prizes & Awards
Recognized for excellence and innovation in customer engagement and AI-driven solutions.
Download EB Chat Mobile App
Manage your customer communications on the go with our powerful mobile app.
The EB Chat mobile app enables businesses to manage customer communications across various channels—including WhatsApp, Instagram, Messenger, and live chat—through a unified inbox. Features include AI-powered botflows, campaign broadcasts, and real-time analytics.
Ready to Transform Your Customer Communications?
Join hundreds of businesses across the MENA region who are delivering exceptional customer experiences with EB Chat.